Job Description

METRO Pakistan is part of a global wholesale leader committed to serving businesses with quality products and reliable services. METRO.digital drives innovation across the organization, powering modern solutions for e-commerce, checkout systems, and delivery operations. With a passion for food and a hunger for technology, METRO is shaping the future of wholesale.

METRO Pakistan is looking for a Manager Sales Force – HoReCa/O&I to lead, develop, and drive the sales team towards achieving business goals.

Key Responsibilities:

Develop strategic plans to grow business by understanding local market dynamics.
Achieve sales, profit, and performance targets.
Build and maintain strong business relationships with customers.
Analyze weekly, monthly, and quarterly sales performance (turnover, profitability, margin, losses, frequency, avg. sales) to make data-driven decisions.
Gather, assess, and communicate customer needs, expectations, and demands, proposing quick and effective solutions.
Monitor market activities and competitor strategies to support METRO’s strategic direction and recommend action plans.
Collaborate with Regional Field Operations Manager, Area Manager, Customer Experience Managers, and District Sales Managers.
Participate in customer portfolio selection with Store Managers and District Sales Managers.
Drive customer activation by increasing the number of new buying customers.
Address customer complaints and ensure timely resolution.
Maintain regular contact with key customers to understand their needs and build long-term relationships.
Review, supervise, and approve day-to-day operational activities of the sales team.