Job Description

Department: Sales & Dispatch

Position Purpose

The Sales Officer will provide effective sales coordination, back-office, and operational support to the sales team, ensuring smooth order processing, accurate reporting, and efficient coordination with internal and external stakeholders.

Key Responsibilities

Prepare daily sales bookings in the ERP system.
Compile and process weekly credit bookings in line with company policies.
Generate and share daily pending balances reports with the sales team.
Update and manage pricing/rate changes for project and institutional customers in the ERP system.
Coordinate closely with the Dispatch In-Charge to ensure smooth and timely dealer dispatch operations.
Handle customer and dealer queries related to ledgers and account statements, ensuring prompt resolution.
Liaise with banks to address queries related to booking slips and financial documentation.
Issue customer codes for newly onboarded clients.
Prepare and circulate daily booking summaries after completion of ERP bookings.
Ensure compliance with company policies, including Health, Safety & Environment (HSE) standards.

Qualification & Experience

Bachelor’s degree (Graduate).
01 to 03 years of relevant experience in sales support, dispatch, or a similar role.

Skills & Competencies

Basic to intermediate proficiency in MS Office (Excel, Word, PowerPoint).
Understanding of business statistics and reporting.
Strong coordination and communication skills.
Ability to work effectively across all levels within the regional sales team.
Proven relationship-building skills with dealers and internal stakeholders.
Strong cross-functional collaboration for smooth sales support operations.
High level of accuracy, organization, and attention to detail.

Work Environment

Office-based role with close coordination with Sales, Dispatch, and Finance teams.
Fast-paced environment requiring multitasking and timely execution.

Bestway Cement Limited is an equal opportunity employer and encourages qualified candidates to apply.