Job Description

Career Level: Mid-Career | Division: Govt. & Corporate Sales Central

Drive growth in Mobile Data, Business & Enterprise Solutions, and GSM services in the region while ensuring portfolio expansion and client retention.

New Business Development:

Achieve monthly sales targets across GSM, Fixed Data, Cloud, and International Business segments.
Generate new business opportunities and develop customized solutions for corporate clients.
Ensure timely collection of outstanding payments from existing customers.
Explore new growth avenues within the existing client base.

Customer Retention & Churn Management:

Manage churn prevention and client retention for assigned portfolio.
Conduct contract renewals, negotiations, and comparative analyses with clients in coordination with HQ product and channel teams.
Retain, service, and grow large and SME accounts.
Meet regional sales and service targets while ensuring revenue assurance.
Oversee monthly invoicing and billing collection management.
Handle customer service issues efficiently to encourage referrals and ensure smooth customer experience.

Education:

Experience:

2–3 years of relevant experience in corporate sales, telecom, or ICT sectors preferred.

Skills – Generic:

Strong team leadership and time management abilities.
Excellent analytical, negotiation, relationship-building, and customer engagement skills.
Clear and professional communication in English & Urdu; strong email writing skills.
Problem-solving, proactive, innovative, and self-motivated.
Proficiency in Microsoft Office Suite.

Skills – Job Specific:

Experience in Key Account Management in Telecom, ICT, Banking, or FMCG preferred.
Ability to compare telecom packages and demonstrate comparative advantages to clients.
Expertise in portfolio management and collections.
Strong numerical and pricing skills to drive retention and new business.
Well-connected in the corporate market with strong relationships with business groups in Lahore.