Job Description

Career Level: Executive
Division: Govt. & Corporate Sales North

Job Purpose:

Drive Zong 4G’s corporate presence by establishing, maintaining, and growing relationships with corporate clients. Ensure client satisfaction while generating new business opportunities and retaining existing customers.

Key Responsibilities:

Sales & Business Development

Sell Fixed Broadband products (Internet, Voice, DPLC, IPLCs), Cloud Computing, DICT, and M2M/IoT solutions to B2B clients.
Collaborate with technical teams to design client-specific solutions.
Identify new business opportunities, bring in revenue-generating clients, and expand business with existing customers.
Meet monthly sales targets and explore growth opportunities through existing client networks.

Customer Retention & Revenue Assurance

Ensure revenue targets are met for assigned clients.
Monitor corporate client activation/disconnections and address causes of churn.
Formulate strategies to enhance customer loyalty and prevent churn by resolving service, billing, or other client concerns.

Relationship Management

Build and maintain strong client relationships through exceptional service.
Generate referrals and new client activations through satisfied customers.

Eligibility Criteria:

Education:

Bachelor’s degree or equivalent; preferably BS Telecom or BS Computer Science

Experience:

2–4 years of relevant work experience in sales/business development

Skills:

Generic Skills:

Relationship building & interpersonal skills
Negotiation & presentation skills
Leadership & teamwork

Job-Specific Skills:

Sales and business development expertise
Customer relationship management