Job Description

Positions: 1 | Grade: AVP
Department: Information Technology

About the Role

Mobilink Microfinance Bank Ltd. (MMBL) is seeking an experienced AVP – Islamic Bank Pool Management/FCM to support day-to-day operations of both Islamic and conventional banking branches. This role involves pool management, profit disbursement, FCM tasks, system support, and coordination with Head Office teams.

Key Responsibilities

Branch & Core Banking Support

Resolve corrections, stuck entries, and tickets via Helpdesk Portal.
Provide operational and system support to branches and Islamic Banking teams.
Manage Head Office-level system queries.

Pool Management & Profit Disbursement

Handle pool management configurations in T24 Core Banking.
Coordinate profit disbursement with relevant Head Office departments.
Execute hands-on FCM tasks and troubleshoot related issues.

Islamic Banking Operations

Manage daily Islamic Banking operations and solution handling.
Coordinate with branches to ensure seamless operations.

System & Technical Operations

Perform SQL queries, data extraction, bulk file uploads, invoice processing, and CMR checklists.
Coordinate with vendors for branch-level system support.
Manage branch portfolio mergers, Pre-COB and post-COB processes.
Oversee BCON creation, deployments, and build enquiries.

Requirements

Strong knowledge of T24 Core Banking System.
Hands-on experience in Islamic Banking Pool Management & FCM processes.
Expertise in ticket resolution, system troubleshooting, and branch support.
Proficient in SQL for reporting and audit purposes.
Understanding of COB processes and basic system administration.
Strong coordination, vendor management, and stakeholder management skills.
Ability to work under pressure and meet deadlines.

About MMBL

MMBL serves over 48 million registered users, including 20+ million monthly active customers in Pakistan. With 114+ branches and 270,000 branchless banking agents, MMBL combines traditional microfinance with digital banking to provide savings, MSME loans, housing loans, remittances, mobile wallets, insurance, and digital payments.

Why Join MMBL?
Be part of a team driving digital financial inclusion, empowering millions, and shaping the future of banking in Pakistan.