Department: Business Banking
Job Type: Permanent
Positions: 1
At Mobilink Microfinance Bank Ltd., the Relationship Manager SME plays a pivotal role in managing and growing relationships with Small & Medium Enterprise (SME) clients. The role focuses on understanding customer needs and delivering tailored financial solutions that support business growth while ensuring portfolio quality and compliance.
Key Responsibilities
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Manage and grow SME portfolio including Housing Finance, School Finance, Commercial Vehicle, and SME lending
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Drive branch profitability by achieving assigned sales and business targets
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Develop and execute market-driven sales strategies
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Oversee loan lifecycle: verification, disbursement, collection, and cross-selling
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Ensure 100% loan recovery through proactive collection and follow-ups
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Conduct portfolio risk analysis (PAR management) and implement mitigation strategies
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Lead, coach, and monitor Relationship Officers SME for performance and productivity
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Ensure compliance with MMBL policies and State Bank of Pakistan (SBP) regulations
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Maintain MIS reports for sales, verification, disbursement, and collections
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Build strong customer relationships and ensure high service standards (FTC compliance)
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Conduct field visits, customer verifications, and surprise checks for transparency
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Identify risks, prevent fraud, and ensure ethical business practices
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Coordinate with operations for smooth and timely loan processing
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Prepare weekly activity plans, monthly variance analysis, and performance reports
Eligibility Criteria
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Education: Bachelor’s degree (MBA preferred)
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Experience: Minimum 3 years in the microfinance/banking sector
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Strong skills in sales, negotiation, and relationship management
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Sound understanding of credit evaluation (Five Cs of Credit)
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Leadership and team management capabilities
About the Company
Mobilink Microfinance Bank Ltd. is one of Pakistan’s leading digital microfinance institutions, serving over 48 million registered users and 20+ million active customers. With a strong nationwide presence, MMBL combines traditional banking with digital innovation to promote financial inclusion across the country.
Why Join Us?
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Be part of a purpose-driven organization transforming financial access
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Work in a collaborative and growth-oriented environment
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Opportunity to contribute to digital banking innovation
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Career growth with a leading microfinance bank
Apply Now
💼 Apply Now: 🔍 jobs.khanewal.com.pk