Job Description

Grade: Job Group 2

Job Overview

Telenor Pakistan is seeking a dynamic Assistant Manager – Digital & VAS Planning to lead the planning, development, and optimization of Digital & Value-Added Services (VAS). The role focuses on building scalable, reliable, and automated service delivery platforms while ensuring seamless integration across telecom systems and digital ecosystems.

Key Responsibilities

Design and implement solutions aligned with industry best practices
Manage end-to-end VAS and digital service delivery projects
Develop technical roadmaps and system architectures
Ensure alignment with organizational and group-level digital strategies
Enforce IT governance and information security standards
Collaborate with Commercial, BSS, O&M, and vendor teams for service launches
Oversee integration of third-party platforms (SMS, IVR, USSD, Web, APIs)
Monitor system performance and optimize via KPI-driven analysis
Support procurement, budgeting, and vendor coordination processes
Analyze performance reports and improve service delivery efficiency

Required Qualifications & Experience

Education:

Bachelor’s degree in Computer, Electrical, Electronics, or Telecommunications Engineering
Master’s in Project Management (preferred)

Experience:

4–5 years in VAS, Digital Services, or Service Delivery platforms
Experience in planning, integration, and deployment of telecom VAS solutions
Hands-on experience with API frameworks and API gateways
Knowledge of cloud platforms (IaaS & PaaS)
Familiarity with SOA, middleware, and enterprise integration tools
Experience in project management and KPI-driven platform optimization

Technical & Functional Skills

Strong understanding of GSM network architecture
Expertise in VAS systems (SMSC, USSD, IVR, RBT, Charging Gateway, etc.)
Knowledge of digital service platforms and deployment models
Excellent communication and stakeholder management skills
Ability to perform under pressure and meet tight deadlines
Strong analytical, problem-solving, and presentation skills

Career Growth

This role offers progression toward Manager – VAS & Service Delivery Platforms, along with opportunities in digital transformation leadership and cross-functional technology roles.

Why Join Telenor Pakistan?

Work in a collaborative and innovation-driven environment
Be part of a team impacting millions of users daily
Continuous learning and career development opportunities
Inclusive culture promoting diversity and growth

Core Values:

Always Explore
Create Together
Keep Promises
Be Respectful

Apply Now

Take the next step in your career and become part of a forward-thinking telecom leader.