Job Description

📊 Career Level: Executive Level
🕒 Job Type: Permanent
🏢 Division: Govt. & Corporate Sales Central

We are seeking a dynamic and results-driven Business Relationship Manager to strengthen our corporate presence. The role focuses on acquiring new business opportunities while nurturing and retaining existing corporate clients through exceptional service and strategic engagement.

🚀 Key Responsibilities

📈 Sales Management

Drive sales of Fixed Broadband Products (Internet, Voice, DPLC, IPLCs), Cloud Computing, DICT, and M2M/IoT Solutions for B2B clients
Collaborate with technical teams to design customized solutions aligned with client requirements
Identify new business opportunities and create competitive, client-focused strategies
Onboard revenue-generating clients and expand the existing customer base
Upsell and cross-sell services to current clients while ensuring high satisfaction

🌱 New Business Development

Achieve monthly sales targets set by management
Explore growth opportunities within the existing client base
Build and maintain strong business relationships
Identify customer challenges proactively and resolve them to generate referrals and new activations

💰 Revenue Growth

Ensure revenue targets are consistently met
Maximize revenue from both existing and prospective clients
Implement strategies to enhance long-term business value

🔄 Customer Retention & Churn Management

Monitor activations and disconnections with detailed analysis
Develop and execute retention strategies to minimize churn
Address service, billing, or operational issues promptly to maintain client satisfaction

🎓 Eligibility Criteria

📚 Education

Bachelor’s Degree (or equivalent)
Preferred: BS Telecom / BS Computer Science

💼 Experience

2–3 years of relevant experience (preferred)

🧠 Required Skills

🌟 Core Skills

Relationship Building
Interpersonal & Communication Skills
Negotiation & Presentation Skills
Leadership & Team Collaboration

🎯 Job-Specific Skills

Sales & Business Development
Customer Relationship Management (CRM)

🔎 Source: 📰 Official Careers Portal
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