Job Description

Department: Business Banking
Grade: OG-III
Job Type: Permanent
Positions Available: 1

The Relationship Officer – Asset at Mobilink Microfinance Bank Ltd. plays a key role in driving business growth by building strong customer relationships and delivering tailored financial solutions. This role focuses on asset sales, client acquisition, and ensuring high-quality service delivery while maintaining compliance with the bank’s policies and regulatory standards.

🧩 Key Responsibilities

Execute sales and service plans in alignment with branch targets
Build and maintain strong relationships with customers following bank SOPs
Achieve assigned sales targets with ethical and compliant practices
Promote and sell loan products to expand the customer base
Identify new business opportunities through market research and networking
Evaluate customer profiles using the Five C’s of Credit
Clearly communicate product terms, conditions, and benefits to clients
Conduct field visits and physical verifications of prospective customers
Ensure timely loan repayments through proactive follow-ups
Maintain strict compliance in handling customer documentation
Avoid direct cash handling; ensure adherence to collection protocols
Prepare weekly activity plans and performance reports
Conduct regular client meetings as per product guidelines
Ensure all loan bookings comply with internal policies and regulations
Continuously update product knowledge and gather client feedback
Ensure excellent customer service and resolve complaints efficiently
Report any suspicious or fraudulent activities to management
Adhere to State Bank regulations and internal compliance standards

✅ Eligibility Criteria

Bachelor’s degree from a reputable institution (MBA preferred)
0–1 year of relevant experience (fresh candidates are encouraged to apply)
Strong communication, negotiation, and interpersonal skills
Ability to work in field-based sales environment

🏦 About MMBL

Mobilink Microfinance Bank Ltd. is one of Pakistan’s leading digital microfinance institutions, serving over 48 million registered users and 20+ million monthly active customers. With a strong network of branches and over 270,000 branchless banking agents, the bank offers a wide range of services including microloans, savings, remittances, mobile wallets, and digital payments—contributing significantly to financial inclusion across the country.

🌟 Why Join MMBL?

Join a forward-thinking organization that is transforming the financial landscape of Pakistan. At MMBL, you’ll be part of a mission-driven team focused on innovation, customer empowerment, and digital growth—helping millions access financial opportunities in the modern economy.

📢 Additional Information

Expected Salary Range: To be discussed during the hiring process
City Preference: Select as per your convenience during application

🔎 Source: Official Careers Portal
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