Job Description

Experience:

Minimum 06 years of relevant experience with a Master’s degree, including at least 01 year in a supervisory role
OR
Minimum 05 years of relevant experience with a Bachelor’s degree, including at least 02 years in a supervisory role

Education:

MBBS, BDS, Pharm-D, BScN, or Bachelor’s degree in Healthcare or a related field
Preferred:
- Master’s in Healthcare Management (MBA/MHA)
- Public Health (MPH/MSPH)
- Quality Management / TQM
- Epidemiology or relevant discipline
Diploma/Certification in Healthcare Quality will be an added advantage

Job Overview:

The Deputy Manager – Administration will be responsible for ensuring quality standards across all clinical and non-clinical areas of the hospital. The role includes supporting accreditation processes, implementing quality management systems, and driving continuous improvement initiatives in line with healthcare standards.

Key Responsibilities:

A. Quality Management & Regulatory Compliance

Assist in developing, implementing, and maintaining quality management systems
Monitor performance indicators and ensure compliance with healthcare regulations and standards
Support accreditation processes (national & international)

B. Employee Development & Performance Management

Conduct and support training programs on quality improvement and patient safety practices
Assist in building staff capacity for quality-driven healthcare delivery

C. Risk Management

Support end users in maintaining and analyzing the Incident Reporting System
Analyze identified risks to determine root causes and recommend process improvements
Prepare risk assessment reports and suggest corrective actions

D. Data Analysis & Reporting

Analyze patient outcomes, safety incidents, and quality metrics
Prepare reports and presentations for senior management
Contribute to data-driven decision-making and performance improvement

Important Note:

Indus Hospital & Health Network is an equal opportunity employer and maintains a strict zero-tolerance policy against Sexual Exploitation and Abuse. All candidates will undergo rigorous background checks.

🔎 Source: Official Careers Portal
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