Job Description

💼 Job Type: Permanent
📊 Department: Business Banking
👥 Positions: 1

The Relationship Officer – Deposit at Mobilink Microfinance Bank plays a key role in driving deposit growth by acquiring new customers, maintaining strong client relationships, and managing a diversified deposit portfolio. This role focuses on achieving liability targets while delivering excellent customer service.

🚀 Key Responsibilities

Execute customer acquisition strategies to build a strong deposit portfolio.
Develop and manage CASA (Current & Savings Accounts) and Term Deposit (TD) portfolios within assigned timelines.
Achieve product-wise targets (CASA / SA / TD) on weekly, monthly, quarterly, and annual basis.
Build and lead a deposit mobilization team (including freelancers/brand ambassadors).
Maintain an optimal portfolio mix between CASA and Term Deposits.
Ensure competitive and fairly priced deposit growth through multiple account relationships.
Establish and maintain long-term relationships with potential and existing clients.
Coordinate with branch teams to meet business objectives in line with bank policies.
Drive daily deposit mobilization and NTB (New-to-Bank) account opening targets.
Identify client needs and collaborate with Branch Manager (BM) / Relationship Manager (RM) for solutions.
Cross-sell and upsell banking products to existing customers.
Monitor competitor activities to retain and grow the customer base.
Deliver high-quality customer service and resolve complaints professionally.
Complete assigned tasks efficiently as directed by the line manager.

🎯 Eligibility Criteria

Bachelor’s degree in Business Administration, Commerce, Accounting, Marketing, Economics, Finance, or a related field.
Strong understanding of deposit products and banking operations.
Knowledge of CASA fundamentals and portfolio growth strategies.
Minimum 1 year of relevant experience in sales, banking, or operations (preferred).

🏦 About the Bank

Mobilink Microfinance Bank Ltd. is one of Pakistan’s leading microfinance institutions, serving over 48 million registered users and 20+ million monthly active customers. With a strong digital and branchless banking network, the bank is committed to financial inclusion and innovation across the country.

🌟 Why Join?

Be part of a fast-growing digital banking ecosystem
Opportunity to contribute to financial inclusion in Pakistan
Collaborative and performance-driven work environment
Career growth and learning opportunities

🔎 Source: Official Careers Portal
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