Career Level: Mid Career Level
Job Type: Permanent
Division: Govt. & Corporate Sales Central

Job Description

Job Purpose

To establish, maintain, and grow the company’s presence in the corporate sector by generating new business opportunities and retaining existing corporate clients through high-quality, exclusive customer service and strong relationship management.

Key Responsibilities

Sales Management

Sell fixed broadband solutions including Internet, Voice, DPLC, IPLCs, Cloud Computing, DICT, and M2M/IoT solutions to B2B clients.
Collaborate with technical teams to design customized solutions based on client requirements.
Identify new business opportunities and develop competitive, tailored corporate solutions.
Acquire new revenue-generating corporate clients.
Increase revenue from existing clients while ensuring long-term client satisfaction and retention through quality service.

New Business Development

Achieve monthly sales targets assigned by management.
Explore growth opportunities within the existing client base.
Develop and maintain strong new business relationships.
Identify client issues early and coordinate with service teams to ensure timely resolution leading to referrals and new activations.

Revenue Management

Ensure revenue targets are met as per management expectations.
Take proactive steps to increase revenue from both existing and prospective clients.

Customer Retention / Churn Management

Monitor corporate activations and disconnections along with detailed analysis of reasons.
Develop and implement strategies to minimize churn and improve customer retention.
Address service, billing, and operational issues promptly to ensure customer satisfaction.

Eligibility Criteria

Education

Bachelor’s degree or equivalent
Preferably BS Telecom or BS Computer Science

Experience

Minimum 3–4 years of relevant experience preferred

Skills

Generic Skills:

Relationship Building
Interpersonal Communication
Negotiation Skills
Teamwork
Leadership Skills
Presentation Skills

Job-Specific Skills:

Sales Expertise
Business Development
Customer Relationship Management (CRM)

🔎 Source: Official Careers Portal
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