Career Level: Mid Career Level
Job Type: Permanent
Division: Govt. & Corporate Sales Central
📌 Job Purpose
To establish, maintain, and expand the company’s presence in the corporate sector by generating new business opportunities while retaining existing corporate clients. The role focuses on delivering high-quality, exclusive customer service to ensure long-term client satisfaction and business growth.
📊 Key Responsibilities
💼 Sales Management
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Sell Fixed Broadband products including Internet, Voice, DPLC, IPLCs, Cloud Computing, DICT, and M2M/IoT solutions to B2B clients
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Collaborate with technical teams to design customized solutions based on client needs
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Identify new business opportunities and develop competitive, tailored corporate solutions
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Acquire new revenue-generating clients
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Expand revenue from existing clients through strong relationship management
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Ensure high customer satisfaction to improve retention and loyalty
🚀 New Business Development
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Achieve monthly sales targets as defined by management
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Explore growth opportunities within existing client portfolio
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Build and maintain strong business relationships with corporate clients
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Identify and resolve service-related issues to generate referrals and new activations
💰 Revenue Management
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Ensure revenue targets are achieved as per management expectations
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Enhance revenue from both existing and potential clients
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Monitor sales performance and take corrective actions where needed
🔁 Customer Retention & Churn Management
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Monitor corporate activations and disconnections along with root cause analysis
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Develop strategies to minimize churn and improve retention
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Resolve customer issues related to service, billing, or technical concerns in a timely manner
🎓 Eligibility Criteria
📚 Education
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Bachelor’s Degree or equivalent (Preferably BS Telecom or BS Computer Science)
💼 Experience
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3–4 years of relevant professional experience preferred
🧠 Skills Required
🌟 Generic Skills
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Relationship Building
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Strong Interpersonal Skills
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Negotiation Skills
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Teamwork & Collaboration
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Leadership Ability
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Presentation Skills
🎯 Job Specific Skills
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Sales Expertise
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Business Development
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Customer Relationship Management (CRM)
🔎 Source: Official Careers Portal
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