Job Description

🎓 Qualification: Master's degree in Early Childhood Development, Child Psychology, or a related field
💼 Experience: Minimum 4 years in an administrative capacity

Key Responsibilities

✅ Ensure maximum customer retention by resolving parent and customer queries promptly and effectively.
✅ Communicate institutional policies and procedures clearly to parents.
✅ Maintain complete purchase records and ensure timely documentation.
✅ Prepare and submit monthly revenue reports within defined timelines.
✅ Identify onboarding needs and support the successful integration of new employees.

Required Skills

✔ Strong understanding of Child Psychology.
✔ In-depth knowledge of Early Childhood Development.
✔ Familiarity with administrative operations and record management.
✔ Understanding of HR processes, company policies, and procedures.
✔ Excellent communication and parent engagement skills.

🔎 Source: Official Careers Portal

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