Zong (CMPak Ltd.) is hiring Business Relationship Manager

🏢 Division: Govt. & Corporate Sales Central
💼 Job Type: Permanent
📈 Career Level: Mid Career Level

An exciting opportunity is available for a Business Relationship Manager to drive business growth within the corporate sector. The role focuses on acquiring new B2B clients, strengthening relationships with existing corporate customers, delivering exceptional customer service, and achieving sales and revenue targets through innovative ICT and connectivity solutions.

Key Responsibilities

Sales & Business Development

• Promote and sell Fixed Broadband solutions including Internet, Voice, DPLC, IPLCs, Cloud Computing, DICT, and M2M/IoT services.
• Identify and secure new corporate business opportunities.
• Develop customized business solutions tailored to client requirements.
• Collaborate with technical teams to deliver effective customer solutions.
• Expand revenue through both new and existing corporate accounts.

Client Relationship Management

• Build and maintain long-term relationships with corporate clients.
• Ensure excellent customer service to maximize client satisfaction.
• Identify customer concerns and provide timely solutions.
• Strengthen customer loyalty through proactive account management.

Revenue & Performance

• Achieve monthly sales and revenue targets assigned by management.
• Increase revenue from existing customers while acquiring new business.
• Explore new growth opportunities within the corporate market.

Customer Retention

• Monitor customer activations, disconnections, and churn trends.
• Develop strategies to improve customer retention.
• Resolve service, billing, and support issues promptly to maintain customer confidence.

Eligibility Criteria

Education

• Bachelor's Degree or equivalent qualification.
• Preferred: BS Telecom or BS Computer Science.

Experience

• Minimum 2–3 years of relevant professional experience in corporate sales, business development, or B2B account management.

Required Skills

Core Skills

• Relationship Building
• Interpersonal Communication
• Negotiation
• Leadership
• Teamwork
• Presentation Skills

Technical & Professional Skills

• B2B Sales
• Business Development
• Customer Relationship Management (CRM)
• Corporate Account Management

Why Apply?

This role offers an excellent opportunity to work in a dynamic corporate sales environment, develop strong business relationships, and contribute to organizational growth while advancing your professional career.

📌 Apply through the company's official careers portal.

🔎 Source: Official Careers Portal
⚠️ We only share verified job listings and are not the hiring authority.