Stylo is hiring Customer Service Representative

We are looking for a Customer Service Representative to provide outstanding customer support and ensure a positive experience across multiple communication channels. The selected candidate will handle customer inquiries, resolve complaints, process service requests, and provide accurate information about the company's products, services, and policies.

The role requires maintaining professional customer interactions via phone, email, social media, and other communication platforms while updating customer information in CRM systems. This position is ideal for individuals who are customer-focused, excellent communicators, and passionate about delivering high-quality service.

Key Responsibilities

• Respond to customer inquiries through phone, email, social media, and other channels.
• Resolve customer complaints promptly and professionally.
• Handle service requests while ensuring customer satisfaction.
• Provide accurate information about products, services, and company policies.
• Maintain and update customer records using CRM systems.
• Track and follow up on customer issues until resolution.
• Deliver a positive customer experience in every interaction.
• Collaborate with internal teams to resolve complex customer concerns.
• Maintain high service quality standards and company guidelines.

Eligibility Criteria

Qualification

• Bachelor's degree in Business Administration, Communications, or a related field.

Experience

• 1–2 years of experience in Customer Service, Customer Support, or Client Relations.

Required Skills

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal abilities.
• Experience using CRM software and customer support tools.
• Ability to manage customer inquiries, complaints, and service requests efficiently.
• Strong problem-solving and conflict-resolution skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Professional attitude with a customer-first mindset.
• Good organizational and time management skills.

Why Join?

• Permanent career opportunity.
• Professional and collaborative work environment.
• Opportunity to strengthen customer relationship management skills.
• Career growth and development opportunities.
• Exposure to modern customer service tools and CRM platforms.

🔎 Source: Official Careers Portal
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