Zong (CMPak Ltd.) is hiring Manager Strategic Sales & Services

Career Level: Mid Career Level
Job Type: Permanent
Division: Govt. & Corporate Sales Central

The Manager Strategic Sales & Services will be responsible for strengthening the company’s presence in the corporate sector, generating new business, retaining existing corporate clients, and delivering quality customer service to ensure customer satisfaction and long-term business relationships.

Key Responsibilities

Sales Management

• Sell fixed broadband products including Internet, Voice, DPLC and IPLC services.
• Promote Cloud Computing, DICT and M2M/IoT solutions to B2B customers.
• Coordinate with technical teams to develop solutions according to client requirements.
• Identify new business opportunities and develop customized solutions for corporate clients.
• Acquire revenue-generating corporate customers.
• Increase sales from existing clients while maintaining strong customer relationships.

New Business Development

• Achieve monthly sales targets assigned by management.
• Explore new growth opportunities through the existing customer base.
• Develop and maintain new business relationships.
• Identify customer issues promptly and ensure effective service resolution to generate referrals and new activations.

Revenue Management

• Ensure revenue targets are achieved as assigned by management.
• Develop strategies to increase revenue from existing and prospective clients.
• Identify opportunities for additional business and service penetration.

Customer Retention & Churn Management

• Regularly monitor corporate activations and disconnections and analyze the reasons behind churn.
• Develop customer retention strategies to prevent migration to competitors.
• Address service, billing and other customer concerns that may lead to dissatisfaction.

Eligibility Criteria

Education

• Bachelor’s degree or equivalent.
• BS Telecom or BS Computer Science preferred.

Experience

• Preferably 2–3 years of relevant experience.

Required Skills

Generic Skills

• Relationship Building
• Interpersonal Skills
• Negotiation Skills
• Teamwork
• Leadership
• Presentation Skills

Job-Specific Skills

• Sales Skills
• Business Development
• Customer Relationship Management (CRM)
• Corporate/B2B Sales
• Client Retention & Revenue Growth

🔎 Source: Official Careers Portal
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