Experience: 1–3 Years
Relevant Experience: 2–3 Years
Qualification: Bachelor’s Degree (4 Years)
Positions: 1

Job Description

Beaconhouse School System is seeking a Senior Officer – Parent Satisfaction to join its Regional Office Centre in Lahore. The role involves managing parent concerns, supporting campus operations, improving student retention and enrolment, and coordinating key administrative activities.

Key Responsibilities

Manage and resolve parent queries escalated to the Regional Office.
Support campuses in achieving student enrolment, retention, and net strength targets.
Monitor and drive fee recovery and clearance of pending dues.
Conduct periodic checks to ensure accuracy of student registration data.
Support the onboarding, induction, and guidance of Branch PROs.

Required Skills

Strong communication and interpersonal skills
Problem-solving and coordination
Data analysis
Stakeholder management
Attention to detail
MS Office proficiency

Eligibility

Candidates should have a Bachelor’s degree in a relevant field or equivalent, along with 2–3 years of experience in administration or operations, preferably with exposure to parent relations, customer service, or school administration.

🔎 Source: Official Careers Portal
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