Job Description

The Corporate Services Executive will be responsible for managing sales and after-sales services for the Small Enterprises and SoHo (Small Office/Home Office) segment of corporate customers. The role focuses on customer engagement, sales growth, retention, and service excellence.

Key Responsibilities

Build strong customer relationships and proactively promote Voice, Mobile Data, and ESS solutions.
Drive sales growth through upselling, cross-selling, referrals, and new VAS solutions.
Manage customer retention and reduce churn through regular customer engagement and follow-ups.
Handle collection management and conduct a minimum of 20 daily calls, including cold calls, servicing, and cross-selling.
Achieve assigned regional sales and service targets.
Ensure smooth customer handling and deliver a positive customer experience.

Eligibility Criteria

Education

Bachelor's Degree or equivalent qualification.

Experience

Preferably at least 1 year of relevant work experience.

Required Skills

Good punctuality and time-management skills.
Proficiency in MS Word, PowerPoint, and MS Excel.
Pleasant, welcoming, and professional personality.
Self-motivated, flexible, and proactive.
Excellent verbal and written communication skills.
Confident and professional telephone manner.
Ability to write professional emails.
Strong problem-solving and customer-engagement skills.
Intermediate-level proficiency in Microsoft Excel.
Ability to compare telecom operator packages and communicate their comparative advantages.
Understanding of corporate culture and values.

🔎 Source: Official Careers Portal
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