Mobilink Microfinance Bank Ltd. is hiring Relationship Officer Asset

📋 Job Type: Permanent
👤 Positions: 1
🎯 Grade: OG-III
🎓 Qualification: Bachelor’s degree from a reputable institution; MBA preferred
💼 Experience: 0–1 year preferred in a relevant field
🏦 Sector/Industry: Banking & Microfinance
🏢 Organization Type: Private

Job Overview

Mobilink Microfinance Bank is looking for a Relationship Officer Asset for its Business Banking team in Daska. The role focuses on asset sales, customer relationship management, loan business development, client evaluation, loan recovery, and ensuring compliance with the bank's policies and procedures.

The Relationship Officer will work closely with customers to understand their financial needs, promote relevant banking products, develop new business opportunities, and maintain strong customer relationships.

Key Responsibilities

• Implement approved sales and service plans to achieve assigned growth objectives.
• Develop and maintain relationships with existing and prospective customers.
• Promote and sell bank products in accordance with approved SOPs.
• Achieve assigned sales and business targets through ethical and genuine lending practices.
• Identify prospective customers and new business opportunities.
• Evaluate customer profiles using the Five Cs of Credit.
• Explain product terms and conditions clearly to customers.
• Conduct physical verification of prospective clients.
• Promote loan products and increase the customer base.
• Ensure timely repayment and proactive collection of loans.
• Maintain proper handling and security of customers' legal documents.
• Avoid cash handling during regular Relationship Officer activities and follow the collection manual where field collection is required.
• Prepare weekly field activity plans in consultation with the Line Manager.
• Conduct customer meetings according to defined product programs.
• Process loan bookings in compliance with bank policies, procedures, ethics, and standards.
• Conduct market research to identify new selling opportunities and potential markets.
• Maintain continuous knowledge of banking products and services.
• Ensure compliance with internal service standards and customer fair-treatment policies.
• Develop and sustain long-term customer relationships.
• Report suspected fraud or potential losses to the relevant Line Manager/HOD.
• Ensure compliance with bank SOPs and State Bank of Pakistan regulations.
• Maintain internal control standards to minimize financial, operational, and market risks.

Required Skills

• Customer relationship management
• Sales and business development
• Communication and interpersonal skills
• Persuasion and negotiation
• Customer profiling and credit assessment
• Market research
• Loan sales and recovery
• Target-oriented approach
• Knowledge of banking products and procedures
• Ethical and compliant working practices

About Mobilink Microfinance Bank

Mobilink Microfinance Bank Limited (MMBL) provides microfinance and digital banking services across Pakistan. Its services include savings, MSME loans, housing finance, remittances, utility bill and loan installment collections, mobile wallets, insurance, government-to-person payments, and other digital payment solutions.

MMBL emphasizes innovation, entrepreneurship, teamwork, collaboration, customer-centricity, and financial inclusion.

Why Join MMBL?

This position offers an opportunity to work in the banking and microfinance sector while contributing to customer financial inclusion and business growth. The role is particularly suited to candidates interested in sales, relationship management, lending, and business banking.

🔎 Source: Official Careers Portal
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