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Zong (CMPak Ltd.) is hiring Business Relationship Manager

Faisalabad, Punjab, Pakistan
Verified Status: Active
Full Time
Telecommunications
23 October, 2026

Job Description

Division: Govt. & Corporate Sales Central
Experience Required: Preferably 3–4 Years
Education: Bachelor’s Degree or Equivalent

Job Overview

An exciting career opportunity is available for a Business Relationship Manager in Faisalabad. This role focuses on developing corporate business relationships, acquiring new clients, increasing revenue, and retaining existing customers by delivering high-quality service and tailored business solutions.

The successful candidate will be responsible for promoting telecommunications, connectivity, cloud computing, and IoT solutions to business clients while achieving sales targets and supporting long-term customer satisfaction.

Key Responsibilities

1. Sales Management

  • Sell fixed broadband products and services, including Internet, Voice, DPLC, IPLCs, cloud computing, DICT, and M2M/IoT solutions to business-to-business (B2B) clients.

  • Collaborate with technical teams to develop customized solutions according to corporate customers’ needs.

  • Identify new business opportunities, market trends, and competitive advantages.

  • Acquire new corporate clients and generate sustainable business revenue.

  • Expand sales within the existing customer base while maintaining strong client relationships and service standards.

2. Business Development

  • Achieve monthly sales targets assigned by management.

  • Identify opportunities to grow revenue through existing corporate accounts.

  • Establish and maintain new business relationships.

  • Resolve customer concerns promptly and improve service delivery to encourage referrals and new customer activations.

3. Revenue Generation

  • Ensure revenue targets are achieved in line with management expectations.

  • Develop strategies to increase revenue from existing customers and prospective corporate clients.

  • Identify opportunities for additional sales and business growth.

4. Customer Retention and Churn Management

  • Monitor corporate customer activations and disconnections and identify the reasons behind customer churn.

  • Develop and implement customer retention strategies to prevent customers from switching to competitors.

  • Address service, billing, and other customer issues promptly to improve satisfaction and strengthen long-term business relationships.

Eligibility Criteria

Education

  • Bachelor’s degree or equivalent qualification.

  • A Bachelor of Science in Telecommunications or Computer Science is preferred.

Work Experience

  • Preferably 3–4 years of relevant professional experience.

Required Generic Skills

  • Relationship Building

  • Interpersonal Communication

  • Negotiation

  • Teamwork and Collaboration

  • Leadership

  • Presentation Skills

Job-Specific Skills

  • Sales and Revenue Generation

  • Business Development

  • Customer Relationship Management (CRM)

  • Corporate Client Acquisition and Retention

  • Client Needs Assessment and Solution Development

Why Consider This Opportunity?

This position offers professionals with experience in corporate sales, telecommunications, and business development an opportunity to strengthen client partnerships, expand their professional expertise, and contribute to business growth in the corporate sector.

How to Apply

Interested and eligible candidates should visit the official careers portal of the recruiting organization to review the complete job advertisement and submit their application according to the official instructions.

🔎 Source: Official Careers Portal
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