Job Type: Permanent Career Level: Mid Career Level Department/Division: Engineering – Central b, Job Category: Engineering / Data Science / Network Analytics Experience Required: Preferably 4–5 years Education Required: Bachelor's degree in Business Analytics, Statistics, Engineering, or Computer Sciencet
Zong is seeking a skilled Assistant Manager Network Analytics and Experience Improvement to support network performance analysis, data-driven decision-making, and customer experience improvement. The successful candidate will work with Marketing, Commercial, and Technical teams to identify network issues, develop analytical solutions, and improve overall network quality.
Collaborate with cross-functional teams to identify business and network challenges and recommend data-driven solutions.
Conduct complex data gathering, processing, analysis, and reporting.
Analyze revenue, forecasting, network performance, and customer experience metrics.
Develop analytical, forecasting, and optimization methods to improve network quality and customer satisfaction.
Maintain and improve data science models according to business requirements.
Design, develop, and maintain Power BI and Tableau dashboards for data visualization and reporting.
Present analytical findings and business recommendations to stakeholders.
Support effective decision-making through quantitative analysis and performance insights.
Education:
- Bachelor's degree in Business Analytics, Statistics, Engineering, Computer Science, or a related field.
Experience:
- Preferably 4–5 years of relevant professional experience.
Required Skills:
Strong analytical and presentation skills.
Proficiency in Microsoft Office Suite.
Knowledge of data science and machine learning.
Experience with databases and Big Data technologies, including Hadoop.
Proficiency in Power BI, Tableau, and reporting tools.
Understanding of telecommunications KPIs and tools such as Huawei SmartCare.
Familiarity with programming languages such as SQL, Python, and C++.
Interested candidates should visit Zong's official careers portal to review the vacancy details and submit their applications.
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