Relationship Officer

Location: Multiple Cities Across Pakistan (On-Site)
Experience: Fresh

Important Note

The application process includes an assessment test. Applicants are required to complete the test as part of the recruitment process.

Job Description

Faysal Bank Limited is seeking motivated and customer-focused candidates for the position of Relationship Officer. The successful candidate will be responsible for managing customer relationships, driving deposit mobilization, acquiring new customers, and achieving assigned sales and cross-selling targets within the branch.

This role focuses on strengthening the bank's liability portfolio, delivering excellent customer service, and promoting financial products that meet customers' needs. The selected candidate will also ensure compliance with internal policies and regulatory requirements, including KYC, CDD, AML, and CFT standards.

This is an entry-level opportunity suitable for fresh graduates with strong communication, customer service, and relationship management skills. The position requires a target-oriented approach, attention to detail, and the ability to work effectively under pressure.

Key Responsibilities

• Manage the existing liability portfolio and maintain strong customer relationships within the assigned branch.

• Achieve deposit mobilization, cross-selling, and new-to-bank targets assigned by management.

• Deliver excellent customer service by understanding customer needs and recommending suitable financial products and solutions.

• Ensure compliance with KYC, CDD, AML, and CFT regulations when onboarding new accounts.

• Maintain accurate and updated customer records, transaction details, and due diligence documentation.

• Develop and maintain professional relationships to enhance customer satisfaction and retention.

• Promote banking products and services to support branch business growth.

• Meet assigned business targets within deadlines while maintaining accuracy and regulatory compliance.

Experience Required

• Fresh candidates are encouraged to apply.

Required Skills

• Good Communication Skills

• Relationship Management Skills

• Strong Focus on Target Achievement

• Ability to Work Under Pressure

• Customer Service Skills

• Sales Strategy

• Regulatory Compliance

• Knowledge of KYC, CDD, AML, and CFT

Preferred / Additional Skills

• Record Keeping and Documentation

• Financial Products Knowledge

Application Deadline

December 6, 2026