Counter Service Officer (CSO)

Soneri Bank is inviting applications for the position of Counter Service Officer (CSO) in its Commercial & Retail Banking department. This role is ideal for individuals with strong customer service, cash handling, and banking operations skills who are committed to delivering efficient branch services while ensuring regulatory compliance.

Position Details

• Position: Counter Service Officer (CSO)
• Department: Commercial & Retail Banking
• Location: Pakistan
• Company: Soneri Bank
• Application Deadline: December 31, 2026

Key Responsibilities

• Handle teller and counter banking operations efficiently.
• Ensure compliance with State Bank of Pakistan (SBP) regulations and Head Office policies.
• Process all types of clearing and collection transactions, including:
  • Inward Clearing
  • Outward Clearing
  • Same-Day Clearing
  • Intercity Clearing
  • Local Bills
  • Foreign Bills
• Issue Banker's Cheques, Foreign Demand Drafts (FDD), and Foreign Telegraphic Transfers (FTT) after completing all required formalities.
• Verify and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements before processing customer transactions.
• Deliver high-quality customer service while maintaining accuracy and operational efficiency.

Required Skills

• Knowledge of banking operations and teller services.
• Understanding of SBP regulations and banking compliance.
• Familiarity with KYC and AML procedures.
• Strong communication and customer service skills.
• Attention to detail and accuracy in transaction processing.
• Ability to work efficiently in a fast-paced banking environment.

Why Join Soneri Bank?

• Opportunity to work with one of Pakistan's leading commercial banks.
• Professional growth and career development.
• Exposure to modern retail banking operations.
• Collaborative and customer-focused work environment.

Application Deadline

December 31, 2026

Only shortlisted candidates will be contacted by Soneri Bank for the recruitment process.